Privacy policy

Last updated: June 27, 2025

This Privacy Policy describes how MyWatch.ge (hereinafter referred to as the “Site”, “we”) collects, uses and discloses your personal information when you visit, use our services or make a purchase from MyWatch.ge (hereinafter referred to as the “Site”), or otherwise interact with us in connection with the Site (collectively, the “Services”). For the purposes of this Privacy Policy, “you” means you as a user of the Services, whether you are a user, a website visitor or another individual whose information we have collected in accordance with this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing the Services, you consent to the collection, use and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last Updated” date, and take other steps as required by applicable law.

How we collect and use your personal information

To provide the Services, we collect your personal information from a variety of sources, as described below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses described below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with applicable legal obligations, enforce applicable Terms of Service, and protect the Services, our rights, and the rights of our users or others.

What personal information do we collect?

The types of personal information we collect about you depend on how you interact with our site and use our services. When we use the term “personal information,” we mean information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information we collect directly from you

Information that you provide to us directly through our Services may include:

  • Contact information, including your name, address, phone number, and email..

  • Order information, including your name, billing address, shipping address, payment confirmation, email address, and phone number.

  • Account information, including your username, password, security questions, and other information used for account security purposes..

  • Customer support information, including information you choose to include in your communications with us, such as when you send a message through the Services.

Some features of the Services may require you to directly provide us with certain information about yourself. You may choose not to provide this information, but doing so may prevent you from using or accessing those features.

Information we collect about your activity

We may also automatically collect certain information about your interactions with the Services (“Usage Data”). We may use cookies, pixels, and similar technologies (“Cookies”) to do this. Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information about your interactions with the Services.

Information we receive from third parties

Finally, we may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as: 

  • Companies that support our site and services, such as Shopify.
  • Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment, fulfill your orders, and deliver the products or services you request to fulfill our contract with you.

When you visit our site, open or click on an email we send, or interact with our services or advertisements, we, or third parties with whom we work, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we receive from third parties will be processed in accordance with this Privacy Policy. See also the section below, Third-Party Websites and Links.

How we use your personal information

  • Providing products and services. We use your personal information to provide services to you to perform our contract with you, including to process your payments, fulfill your orders, send you notices regarding your account, purchases, returns, exchanges or other transactions, create, maintain and otherwise manage your account, arrange for shipping, facilitate any returns and exchanges and provide other functions related to your account.
  • Marketing and advertising. We may use your personal information for marketing and promotional purposes, such as sending marketing, promotional and advertising messages by email, text message or postal mail, and to display advertisements for products or services. This may include using your personal information to better evaluate services and advertisements on our site and other websites.
  • Security and fraud prevention. We use your personal information to detect, investigate, or respond to potential fraudulent, illegal, or malicious activity. If you choose to use the Services and register for an account, you are responsible for the security of your account information. We strongly advise you not to share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.
  • Communicating with you and improving our service. We use your personal information to provide customer support and improve our services. This is in our legitimate interests to be focused on you, to provide you with effective services, and to maintain our business relationship with you.

Cookies

Like many websites, we use cookies on our site. For specific information about the cookies we use in connection with our Shopify store, see https://www.shopify.com/legal/cookies. We use cookies to improve our site and services (including remembering your actions and preferences), to perform analytics, and to better understand how users interact with the services (our legitimate interests include administering, improving, and optimizing the services). We may also allow third parties and service providers to use cookies on our site to better evaluate services, products, and advertisements on our site and other websites.

Most browsers automatically accept cookies by default, but you can set your browser to delete or decline cookies through your browser controls. Please note that deleting or blocking cookies may negatively impact your user experience and may cause some services, including certain features and general functionality, to not function properly or to no longer be available. In addition, blocking cookies may not completely prevent the sharing of information with third parties, such as our advertising partners.

How we disclose personal information

In certain circumstances, we may disclose your personal information to third parties for contract performance purposes, legal purposes, and other reasons in accordance with this Privacy Policy. Such circumstances may include:

  • With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, order fulfillment, and shipping).
  • With business and marketing partners to provide services and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy notices.
  • When you contact us, request, or otherwise consent to us disclosing certain information to third parties, such as to ship products or use social media widgets or login integrations, with your consent.
  • With our affiliates or within our corporate group, in our legitimate interests to successfully operate our business.
  • In connection with a business transaction (such as a merger or bankruptcy), to comply with applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce applicable Terms of Service, and to protect the Services, our rights, and the rights of our users or others.

We disclose the following categories of personal information and sensitive personal information for the purposes set out above in the “How We Collect and Use Your Personal Information” and “How We Disclose Personal Information” sections:

Category

Recipient Categories

Identifiers, such as basic contact information and certain order and account information

Vendors and third parties who perform services on our behalf (such as internet service providers, payment processors, fulfillment partners, customer support partners, and data analytics providers)

Commercial information, such as order information, shopping information, and customer support information

Business and Marketing Partners

Internet or other similar network activity, such as usage data

Subsidiaries

Geolocation data, such as locations determined by IP address or other technical measures

We do not use or disclose sensitive personal information without your consent or to use features about you.

Third-party websites and links

Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites that are affiliated with us or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness or reliability of the information found on such sites. Information that you provide in public or semi-public areas, including information that you share on third-party social networking platforms, may also be visible to other users of the Services and/or users of such third-party platforms, without limitation, for our use of such content or by such third parties. Our inclusion of such links does not in itself imply endorsement of the content of such platforms or their owners or operators, except as otherwise disclosed in the Services.

Children's data

 The Services are not intended for use by children, and we do not knowingly collect personal information from children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact information below to request that it be deleted. As of the effective date of this Privacy Policy, we have no actual knowledge that we “share” or “sell” (as such terms are defined by applicable law) the personal information of individuals under the age of 16.

Security and storage of your information

Please note that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be protected during transit. We recommend that you do not use unsecured channels to communicate sensitive or confidential information to us. How long we retain your personal information depends on various factors, such as whether we need the information to maintain your account, provide services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your rights

Depending on where you live, you may have some or all of the rights listed below regarding your personal information. However, these rights are not absolute, may only apply in certain circumstances, and in some cases, we may deny your request to the extent permitted by law. 

  • Right to access/know: You may have the right to request access to the personal information we hold about you, including details of how we use and share your information.
  • Right to erasure: You may have the right to request that we delete personal information we hold about you.
  • Right to rectification: You may have the right to request that we rectify inaccurate personal information we hold about you.
  • Right to portability: You may have the right to obtain a copy of the personal information we hold about you and to request that we transmit it to a third party, in certain circumstances and subject to certain exceptions.
  • Restriction of processing: You may have the right to ask us to suspend or restrict the processing of your personal information.
  • Withdrawal of consent: Where we rely on consent to process your personal information, you may have the right to withdraw that consent.
  • Appeal: You may have the right to appeal our decision if we refuse to process your request. You can do this by responding directly to our refusal.
  • Managing your communication preferences: We may send you promotional emails, and you can opt out of receiving them at any time by using the unsubscribe option provided in our emails. If you opt out, we may still send you non-promotional emails, such as those related to your account or orders you have placed.

You can exercise any of these rights as set out on our website or by contacting us using the contact details below. We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before we can provide a substantive response to your request. Subject to applicable law, you may designate an authorized agent to submit requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require the agent to provide evidence that you have authorized them to act on your behalf, and we may need to verify your identity directly with us. We will respond to your request in a timely manner in accordance with applicable law.

Complaints

If you have any complaints about how we process your personal information, please contact us using the contact details below. If you are not satisfied with our response to your complaint, depending on your place of residence, you may have the right to appeal our decision using the contact details below, or to lodge a complaint with your local data protection authority.

International users

Please note that we may transfer, store and process your personal information outside your country of residence. Your personal information is also processed by personnel and third-party service providers and partners in those countries. If we transfer your personal information outside of Europe, we will rely on recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses, or equivalent contracts issued by the relevant competent authority in the United Kingdom, unless the data transfer takes place in a country that has been awarded an adequate level of protection.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call us or email us at: casiogeorgia@gmail.com or contact us at: 8 Tsabadze St., Shop No. 81 (Shopping Center “Kidobani”) Tbilisi, Georgia.